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Chimbo84 OP t1_j72xq8u wrote

Reply to comment by ynwp in Bike shop by Chimbo84

I haven’t had great success there. It’s good for the odd part here and there but I haven’t felt like I was dealing with knowledgeable staff.

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PipeLayer2016 t1_j7302xd wrote

It's the people in the back working on your bike, not the folks on the floor. Also, go to Dash in PVD. They helped me with a warranty claim on my brand new Surly when I had it fitted. Pretty sure they aren't a Surly shop, but just gave a shit

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