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Automotivematt t1_jc7ulj2 wrote

Reply to comment by Environmental-Ad4090 in RISE Buys - by RhodyViaWIClamDigger

That's because corporate took control of the menu. When it was summit, they had direct control of the website and took stuff off as soon as it ran out. Now when it runs out, they gotta send an message to corporate and they pull it down when they feel like it. I remember seeing stuff still on the menu that we ran out of days ago.

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Environmental-Ad4090 t1_jc7vtuq wrote

Man that is so frustrating! Happy to hear background on why this issue keeps occurring. Like literally happens every-time I go LOL. The employees at RISE are excellent though so my complaint is not with them. They do the best they can with what is provided to them shame on corporate!

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Automotivematt t1_jc7xrci wrote

I completely agree. I hated having to constantly apologize to customers because we didn't have what they wanted. And so many times I was told "but it's still on the menu" and I had to explain why things were messed up. It's just shocking to me that they still can't get it right. The employees in store are all amazing, they just gotta deal with the problems caused by the higher ups.

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