How you can live in New England or even the Eastern Coast and NOT have an ezpass transponder, blows my mind!! I moved here 13 years ago and the first thing I did was get a transponder for local bridges and highways. You're expecting bridge authority workers who make maybe $18 an hour to care about matching up your address with your plate, that you didn't update, and care about your story when you read the signs that said you would be billed by mail but you never checked... get a transponder and keep it updated just like I do for all our vehicles and motorcycles. No sympathy here.