I had like $130 something worth of toll fees in New Jersey due to my own negligence. I forgot to take my transponder out of my old car and hadn’t gotten a new one. I just called EZ pass New Jersey and very nicely and calmly asked for them to wave all the fees. To my surprise the woman I was talking to let me just pay the original one. The original toll was like $12 I think so I saved more than a hundred dollars