Used to have Metropolitan and they were great. About a year ago, Farmers bought them out. My car got struck in the Dave's parking lot and I filed a claim. It has been the worst insurance related experience of my life. No matter how you contact them, you get an automated response. Additionally, they tried to get me to pursue the other insurance company instead of working for me. Would not help me collect my rental cost even though I had rental coverage on my policy. All in all, a terrible experience. My policy expires next month and we are looking for a new company. Farmers sucks.