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Karmacozzy2005 OP t1_iy06rbw wrote

Reply to comment by Impossible_Lunch7649 in Storage Unit Sold with my Father's Ashes inside by Karmacozzy2005

We've tried. Long story, but they called her on Monday telling her it was going to be auctioned off if she didn't come get it. When she said she couldn't pay it for a few more weeks and asked if she could get his ashes first, they said she couldn't enter the unit anymore. But they would retrieve the ashes and pictures once the unit was opened for the sale, and the buyer would be informed they wouldn't be able to retain those items. They said they would call when they had the items. They never called back. She got an email the next day saying the unit sold for $5. They won't return her phone calls. I've tried calling. They won't return my calls. We contacted the local PD, and they said we can file a complaint. We're planning to do that tomorrow.

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Impossible_Lunch7649 t1_iy0mm9w wrote

Oh no that’s awful :/

All that for five dollars… that’s a shame. They should have the decency to get the items back. I would go there!! Fingers crossed for you guys

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nooneastern t1_iy1uc3f wrote

Maybe try calling one of the news channels? I feel like channel 10 would be all over this.

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radioflea t1_iy1qq1l wrote

Does the rental facility have a website or email address? I would attempt to keep contacting them. In the meantime definitely file a report and consider alerting the news.

Storage facilities unfortunately have predatory practices when it comes to non payment of units. I hope can retrieve your fathers remains.

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