The town council members for that district are:

Ken Amoriggi
14 Birchwood Dr.
North Providence, RI 02904
ken@amoriggilaw.com

Stefano V. Famiglietti
8 Randall Rd.
North Providence, RI 02904
sfamiglietti@northprovidenceri.gov

And the councillor at large is:

Dino Autiello (President)
61 High Service Ave.
North Providence, RI 02911
dino.autiello@gmail.com

You might try emailing them to see if they can intercede with PSS on your behalf.