Honestly it’s kinda meh. I have gone there a few times as a guest and it did it’s job. I wouldn’t say it’s super awful but at the same time I wouldn’t say it’s great either. I don’t have any experience with the machines tho so I don’t have any feedback on that. I too have been considering getting a membership there but I’ve held back bc of the reviews as well, in terms of them being shady and not letting you cancel or just being problematic when it comes to money & customer service in general. They have a free 3 day guest pass thing that you can get on their website, I would suggest using that and seeing how you like it before committing. They will try to sweet talk you tho so just be prepared lol