They were really good when they first opened but it's gone down in quality a lot over the last year. They've become extremely doughy in the middle to the point that I can't even eat half of one without feeling gross for eating very mushy doughy cookie. Service has been pretty bad too ever since they opened up the new store. Wife went into the OG location looking for the new December flavors. Girl behind the counter had no idea about the Gingerbread or Hot Cocoa. Wife asked if the new location had them and she just said I don't know and didn't offer to call the new store. Legit didn't say anything else to my wife, looked at her and my wife just said ok and walked out.