He's not right, but he's not wrong. There is no solution in complaining about it, only in doing something about it - and often, that's harder than it looks.

Even so, you'll make infinitely more of a difference if you do than if you complain.

People are kind of lazy. They want to push conflict back to the point where it's inevitable, and they "have to," rather than making the changes that need to be done now - mostly inside their own hearts. ..not that they can help it - you are who you are until you change, and what it takes to change is different for each person.