SleepingJake t1_j8zhle4 wrote on February 18, 2023 at 1:48 AM

Reply to comment by SiriusTurtle in Man from small town wins against internet monopoly over terrible service in court. by sassy-hognose22

I had a pivotal position at a WISP once, our CEO only cared about expanding the coverage zone as cheaply as possible so he could apply for more more grants - but the money never found it’s way back to bettering the service once it was heavily oversubscribed.

I was sick to my stomach when it was announced they would receive a SUBSTANTIAL amount of money in a federal grant - thankfully that flower never blossomed.

Smtxom t1_j8zse68 wrote on February 18, 2023 at 3:19 AM

My WIPS was great before I got Starlink. They responded to my support/questions around the clock and within 24hours. Any issues I had were immediately addressed and if it was an issue on my side they’d explain how with screen shots or some other evidence. Starlink is faster but shit customer service.

My WISP did ask if they could put a tower on my property. They offered free service. Wasn’t enough in my opinion so I told them no.