DaveyNicks t1_j9064fg wrote on February 18, 2023 at 5:30 AM

I took Spectrum to SCC around 2014 because of a typo in their bills that stated my promotional rate was for 44 months rather than 24. Each month the paper bill promo rate counted down one month. At the end of 24 months, Spectrum increased my bill, stating the promo rate had ended. Calling them yielded no results, so I took them to Court and brought all paperwork proving my case. Their frustrated lawyer snapped "Why don't you go get service from another provider?" The arbitrator showed his enjoyment at my response of "I can't, because Spectrum has a monopoly where I live." I won and had the $99 Triple Play for 4 years lol.

Frosted-Crocus t1_j90bdl4 wrote on February 18, 2023 at 6:31 AM

>Why don’t you go get service from another provider?

Jfc, you’d think an attorney for a corporate monopoly would have a little more self control in the court. 🤦🏻‍♀️

DaveyNicks t1_j90bj5r wrote on February 18, 2023 at 6:33 AM

Haha agreed ! He was really mad about being about to lose the case. It was a slam dunk !

steelcryo t1_j92q6ao wrote on February 18, 2023 at 8:02 PM

They're too used to not actually having to do anything except send threatening letters backed by the money of the big company they work for. Actually having to go to court and argue a case is something most of them haven't had to do in a long time I expect.

Frosted-Crocus t1_j92x8vm wrote on February 18, 2023 at 8:53 PM

Fair enough. 👍🏼

StopCountingLikes t1_j93mkul wrote on February 19, 2023 at 12:04 AM

Not to change the subject slightly, but was it complicated to take them to small claims? Like how did you get to sue a corporation in your local court?

DaveyNicks t1_j93sm3t wrote on February 19, 2023 at 12:52 AM

It was easy to file and cost me $20. I went to the Clerk's Office and filled out a form, paid the Clerk and got a notice in the mail of my Small Claims Court date. On the day of Court, I was surprised when I saw a number of other cases involving Spectrum on the electronic docket board. I went in with confidence that my paper bills proving my case was solid and quite enjoyed the experience.

StopCountingLikes t1_j95fvl5 wrote on February 19, 2023 at 11:21 AM

I really appreciate this insight. I have an issue with Geico that I wasn’t sure how to handle. But I think this has given me confidence that it can be done. Thank you!

DaveyNicks t1_j997bxg wrote on February 20, 2023 at 5:24 AM

I hope you are able to follow through and win the case. Make sure your proof is solid, as losing might result in a judgment that you cover Geico's court costs.