Submitted by Shonnathan t3_10tlyve in Washington
I've been trying to log into unemployment since yesterday. I put in my name and password and got login and just get redirected to the login page again. No error message, nothing. Anyone else having this issue?
So weird. I try a few times every hour or so
Have you tried a different browser?
And I can log into paid leave just fine
Their site can be very quirky. I generally wait a few hours and try again.
Yeah, I try every hour or two. Nothing
Adblocker/popup blocker?
Try a different browser?
I think I've had similar frustrating issues in the past. It might just be the site.
the MFA page or the main esd page?
Just loops directly back to the unemployment login page, with the fields for the name and password
Desktop/laptop or mobile?
Tried on both my laptop and my phone
I sent a note to their Helpdesk when I had a similar problem and it was resolved in a few hours. I think it was a weekday, though.
[deleted]
I figured it out. I was using the wrong username, but it wasn't telling me that it was incorrect, for some reason. Even let me change the password for THAT incorrect username. Weird
How would the website know you're using the wrong username? You didn't change the password for an account you don't have email access to.
It's in their system somehow. When I hit reset password, and enter the incorrect username, it sends me a reset link for it to my email and I go through the normal password reset process. Temporary password, go back to the page, enter that temp password and username on the login page, which then sends me to the page where I enter the temp, new password and confirm new password. Then tells me I've successfully updated my password
That's why I didn't realize I was using the wrong one because it was letting me reset the password as if it were correct
When I spoke to them, they said not to remeber the device as it causes issue.
I also recommend calling, thier helpdesk was awesome when I called. Shockingly polite and competent.
I had a similar experience when calling paid fmla. Shockingly helpful
Happened all the time to me. I would just grudgingly enter everything in again, and after about two attempts it would finally let me through.
No idea why their damn login page is always so horribly buggy.
Oh, and the EBT page is even worse! I still haven’t been able to get anyone to help me with password recovery because they just keep referring me back to the same page that refuses to allow me to change my password, rejects all new passwords as “already used earlier” (when they are literally randomly generated and it’s therefore impossible for me to have already used them), and then locks me out permanently.
Pretty buggy alright. When I try and log in, it redirects me to this image that doesn't exist:
And good luck getting through to someone by phone!
It's always been buggy. Usually takes two login attempts.
I figured it out, but it still doesn't make any sense. I was using the auto fill that I had saved, so I figured that must be the right login. Turns out they have a bunch of login names tied to my email? So I figured I would try to make a new one, since apparently it's let me make a bunch of new ones in the past, and went through the create account process and and told me I couldn't because I already have an account tied to that SSN, and gave me THAT username (one I hadn't tried before). So I reset the password for that one and logged in fine.
Weird thing is it let me reset the passwords for two other user names. Makes no sense
[deleted] t1_j77i8yg wrote
Just tried it. No problems logging in. Now if they would just pay me been waiting a month.
https://secure.esd.wa.gov/