the MFA page or the main esd page?

Just loops directly back to the unemployment login page, with the fields for the name and password

Their site can be very quirky. I generally wait a few hours and try again.

Just tried it. No problems logging in. Now if they would just pay me been waiting a month.

https://secure.esd.wa.gov/

Desktop/laptop or mobile?

Tried on both my laptop and my phone

So weird. I try a few times every hour or so

Yeah, I try every hour or two. Nothing

And I can log into paid leave just fine

Have you tried a different browser?

I sent a note to their Helpdesk when I had a similar problem and it was resolved in a few hours. I think it was a weekday, though.

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I figured it out. I was using the wrong username, but it wasn't telling me that it was incorrect, for some reason. Even let me change the password for THAT incorrect username. Weird

How would the website know you're using the wrong username? You didn't change the password for an account you don't have email access to.

It's in their system somehow. When I hit reset password, and enter the incorrect username, it sends me a reset link for it to my email and I go through the normal password reset process. Temporary password, go back to the page, enter that temp password and username on the login page, which then sends me to the page where I enter the temp, new password and confirm new password. Then tells me I've successfully updated my password

That's why I didn't realize I was using the wrong one because it was letting me reset the password as if it were correct

When I spoke to them, they said not to remeber the device as it causes issue.

I also recommend calling, thier helpdesk was awesome when I called. Shockingly polite and competent.

I had a similar experience when calling paid fmla. Shockingly helpful

Adblocker/popup blocker?

Try a different browser?

I think I've had similar frustrating issues in the past. It might just be the site.

Happened all the time to me. I would just grudgingly enter everything in again, and after about two attempts it would finally let me through.

No idea why their damn login page is always so horribly buggy.

Oh, and the EBT page is even worse! I still haven’t been able to get anyone to help me with password recovery because they just keep referring me back to the same page that refuses to allow me to change my password, rejects all new passwords as “already used earlier” (when they are literally randomly generated and it’s therefore impossible for me to have already used them), and then locks me out permanently.

Pretty buggy alright. When I try and log in, it redirects me to this image that doesn't exist:

https://secure.esd.wa.gov/bcs/Content/Images/esdbanner.png

And good luck getting through to someone by phone!

It's always been buggy. Usually takes two login attempts.

I figured it out, but it still doesn't make any sense. I was using the auto fill that I had saved, so I figured that must be the right login. Turns out they have a bunch of login names tied to my email? So I figured I would try to make a new one, since apparently it's let me make a bunch of new ones in the past, and went through the create account process and and told me I couldn't because I already have an account tied to that SSN, and gave me THAT username (one I hadn't tried before). So I reset the password for that one and logged in fine.

Weird thing is it let me reset the passwords for two other user names. Makes no sense