Submitted by Virtual_Announcer t3_10349jy in WorcesterMA

So we've had T-Mobile for a few months and love it. While we're not getting gig speeds or anything like that, consistent download speeds of 50-90 megs is more than enough for our needs. But here's a brief review of the service for those on the fence about it.

  • You don't need a router. When you sign up they send you their 5G gateway. It's about the size of a Pringles can but a little thicker. It acts as both modem and router. There's a small display on the box that shows connection strength and a few other things.

  • Don't change the password. On the gateway there is the network password which will be a string of nouns. Don't change it. If you need to reset the gateway it'll reset to the default and make reconnecting everything a pain.

  • when you set it up listen to it's placement recommendation. I initially kept it on the first floor near where our old modem was despite the device saying that the best spot was upstairs by a window. My speeds were hit and miss and bad at best. Moment I moved it upstairs everything worked as it should. Listen to it.

  • there is no Ethernet option. This is meant for wireless and wireless is what it delivers. My wife and I stream video and use our devices for pretty standard 21st-century things and that's about it. If you are an intense gamer that needs high speeds consistently, this might not be for you.

  • Lastly, don't play around with the Gateway. You get it shipped free to you when you sign up. Break it or lose it somehow? It's $375 to replace. So put it somewhere secure and out of the way.

It's a great system that's super intuitive to use and easy to maintain. if you can get it I highly recommend it.

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Comments

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Lil_Brown_Bat t1_j2x0mot wrote

>is more than enough for our needs.

Can you explain your internet habits? My husband and I both work from home and are both heavy users of online games and streaming services.

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Virtual_Announcer OP t1_j2x8uis wrote

I also work from home so there's that. I watch a lot of YouTube and surf quite a bit. My wife cruises the web on her phone a lot and we both stream via the Chromecast daily.

We use a good amount of streaming services too. The gaming is the blind spot for us. My wife doesn't game and I do it very infrequently.

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ajohnson2371 t1_j2z10m9 wrote

I have been using TMB home internet for 1.5 years and change now. I will never look back.

When I had Spectrum, I was paying for 100/10 up/down. When C19 was in full swing and I was working from home (with wife working and son schooling from home as well), we'd get maybe 20/5 at best. Not good. If have to use my phone's hotspot to be able to work. So, given the opportunity, I dumped them after testing the new connection for a month.

At my old place in the Lincoln Street area, I was pulling down 300/90 or so on average. In my new digs by Indian lake, I'm pulling nearly 400 down and 70-80 up. Nice.

I've been told by TMB customer service that they'll be expanding service area within Worcester through this year, so hopefully the west side will be getting it sooner rather than later.

Me, I'm happy with the service, and am glad I found it when I did.

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ajohnson2371 t1_j2z2w8r wrote

On the original post... I may have had to reset the unit once. Changing that password was no big deal. My gateway does have two ethernet jacks on the back. Back in the old flat, I used those for the Roku and PS4. Maybe I have a different model gateway than the OP. Either way, the service is fantastic for the money.

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Embarrassed_Switch27 t1_j2zb2wt wrote

Fios started to roll out here. Slowest speed is 300/300 for 35 a month guaranteed for 10 years.

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Virtual_Announcer OP t1_j2zut4i wrote

Had FiOS when we lived near Boston a few years ago. Was great. Don't wanna bounce around a lot but definitely gonna look into that in a few years when it's more settled here.

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sunshinepills t1_j33xl2i wrote

Fios is great but it's expensive as hell. My parents live out in the Burbs and switched from Fios to TMB to save a little cash, and they actually saw an increase in their internet speed/quality and reliability.

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Hrhnick t1_j2xcnri wrote

You are still able to use your own router and have ethernet if you prefer it or already have your house wired for it.

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Virtual_Announcer OP t1_j2xf4nl wrote

Did not know this. Thank you for clarifying. We're just using the gateway so didn't even think to check that.

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