I hate them so much. It took months of complaining when our bill was over 1000 kwh/month for our bill to suddenly decrease. And we have the old meter that was made for different rates at different times, so I don't know how to read the three different displays (sends readings automatically). I called and demanded they switch it out for a standard digital read and they're coming next week. If needed, I'll be demanding a manual read. I've been thinking they've been ripping us off as our usage wasn't this high in the past. The only change is we both work from home, but our computers aren't on 24/7.