We had an insurance adjuster who got fired over similar comments when he came out to write up our roof replacement a few years ago. We had hail damage and he came out to do the adjustment on our roof, so I was deferential because the guy basically held our claim in his hands.

At one point he said something about "sweating like Jesses Jackson in a paternity test." Then he started talking about "Mexican crews." I waited for him to finish. Then called my friend who runs a roofing company. He put a call into the adjuster's owner/boss. The guy called me and said he fired the guy. Totally apologized. He was humiliated. HE also ended up writing the adjustment to cover every possible cost from the roof to storm windows, gutters, inside ceiling. All of it.