Man we do this every week. We should auto response this:

• Has your usage gone up? What's the delta? OR has just the total cost gone up?
• Refer to cost of electricity and NG going up significantly
• BGE sells to you at the market rate, with an added fee, the fee is regulated. More of a market issue than a utility issue
• You can make sure you're more energy efficiency
• If you think there is a meter issue, contact BGE