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Significant_Jump_21 t1_jddxy6e wrote

> I talked to a friend in DOT. A crew cold patched it last year. You still got open requests for it.

I'll put in another report. Crazy I have to do 5 reports AND call it out on Reddit.

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BmoreCityDOT OP t1_jde7272 wrote

You don't have to submit another if you already have 311 active reports.

Calling 311 is the best way to follow up on any ticket you've submitted. When calling, you can say ā€œIā€™d like to check on the status of my service request. Would you mind looking up the details in the Salesforce system for me please?ā€. This will get you the most information.

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