Opposite_Selection_3 OP t1_irthosd wrote on October 10, 2022 at 10:32 PM

Reply to comment by coredenale in For a city struggling to collect water bills what don't we have an auto payment option? by Opposite_Selection_3

I am not saying as a consumer this is the best option but as a City badly wanting to increase collections this seems like a no brainer.

Angdrambor t1_irw3bza wrote on October 11, 2022 at 2:08 PM

>as a City badly wanting to increase collections this seems like a no brainer.

Absolutely not. The cost of lawsuits when your software malfunctions and fucks someone over is going to drastically outweigh any possible collections.

coredenale t1_irtipr2 wrote on October 10, 2022 at 10:40 PM

Agreed.

MattDaCatt t1_irxqku9 wrote on October 11, 2022 at 8:35 PM

Unless my water main breaks and I'm out $2000 due to auto billing, rather than being able to have it corrected first.

Also I don't trust BCIT to contract a developer to make the system not save my PIDs in an open format. I was contracted on the ransomware cleanup project and it was a shitshow