Damn. We have a specific property manager person we can email or text with issues that arise. Sorry you’re having so many problems. Our house is owned by someone out of state and they pay for the repairs, I don’t know if their involvement has anything to do with our better experiences or not. I have a feeling that if I was renting an apartment owned by Bay it might not be such a good experience. I think I got really lucky 🤞🏻 because I’ve heard a lot of bad stuff on Reddit.