I am not a fan of Merritt all together. I bartend in fells and when they shut restaurants down to just togo my finances were pretty tight. I was bringing home about $60 a week. Just enough to have gas to get to and from work and food in the fridge. Luckily my living situation was pretty good so I was allowed to slide on bills until I got back on my feet. I called Merritt to see if I could freeze my membership because I'm not making enough to pay their ridiculous ass monthly price. They told me yeah... for about $60 a month. I explained my situation and the obvious covid spike that kept me out of the gym for a bit anyway but they were like naw. I mean in my case I can't really fight with protocol. The person I spoke to was just doing their job and I do my best to not be a dick to customer service.. but it was the second round of the apocalypse! So my problem isn't with any person in particular. More like the whole business. Then when I finally got back to work I paid up when I owed but did t go much. I could cancel in September so on the 1st I went in and told them I wanted to cancel. They said I had to pay September before I could do that. I argued that they charged me for my first and last month when I signed up but again I'm not going to be a dick and fight protocol. I just sent an email letting them know my situation and closed the account my membership was linked to. Haven't heard from them since. But yeah fuck Merritt