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waverlygiant t1_j1r797v wrote

I had a poor experience; it was determined that my problem was on the city side, but the city wouldn’t do anything because I didn’t have an exterior cleanout. HomeServe would not cover the cost of adding one.

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EfficiencySuch6361 t1_j1rj27a wrote

That is absolutely fucked

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waverlygiant t1_j1rjy0z wrote

Tell me about it, cost me about $6k, though I did a full street to house sewer and water line replacement as the lines were terra cotta and galvanized pipe and would probably have to be done eventually. It was a whole thing.

Edit: also of like over a month of no sewer and booking a hotel on weekends so my husband and I could shower (thankfully it was mid-pandemic and no one had to smell us) it took the city like maybe two hours to fix the problem.

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