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BmoreCityDOT OP t1_j28wm82 wrote

If you have the reference numbers, you can 311 and they can give you an update and that vehicle.

When calling, you can say “I’d like to check on the status of my service request. Would you mind looking up the details in the Salesforce system for me please?”.

This will get you the most information.

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wolfbear t1_j2cshpr wrote

hahaha yeah i’ve done that half a dozen times in the last two months. “oh, we don’t have anywhere to put the abandoned cars. would you like a manager to call you? it will take a few days.”

(three weeks later)

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