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TitsMageesVacation OP t1_izuhxvo wrote

UPDATE: I was informed last week I had to give notice by 12/12 if I intend to leave, and I just sent them an email letting them know that I was now aware that the notice requirements in my lease were not valid. I asked they confirm by tomorrow that in fact the last date to give notice should in fact by 1/12/23. That should be interesting, because I would need that in writing and they have a strict respond via phone policy. They NEVER respond to any request, complaint or anything via email. They are clearly not allowed to. Which tells you a lot. Why have a "nothing in writing" policy unless you are doing something shady?

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caro822 t1_izuxm0i wrote

That is super shady that they won’t put anything in writing. The way I was trained was everything needs to be in writing. Have a conversation covering policy/complaint? Follow up with at minimum an email, if not a letter to the door, summarizing the conversation. Resident has an issue? Put it in writing in their memos, then notify them that it was noted and in their file.

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TitsMageesVacation OP t1_izuyhis wrote

Three years, not one returned email. They always call to follow up. Two different property managers, it’s clearly a policy.

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