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Ok-Beautiful-8403 t1_j64vlqc wrote

We had our pilot light go out very recently. We called bge, they came out on a saturday. With such an old unit, we decided to just replace it, or they may be back soon again.... and installed new unit that monday, which was a holiday.

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Inquisitive_Force11 t1_j65dkj5 wrote

Had my moms water heater go out, BGE coverage was all over it in a matter of hours. The part was older but got one from another gas company and had it replaced within in 6 hours. Honestly, I wouldn’t use any other service for gas related (water heater, gas stove or furnace) products then them. Yearly policies are reasonable as well. They take gas related issues very seriously!

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