No, I understand what you mean. I knew someone like that. They will “support” trans people while simultaneously discarding their existence. All I was saying is keeping our minds open to both possibilities is a lot healthier than assuming everyone is against us. Some people, as you have pointed out, are downright transphobic. They try to be accepting, but we all know they would be more comfortable ignoring our existence. I have met too many people that pretend to be an ally only because “I pass as a woman.” It makes no sense. Your experience with the technician is valid, especially having more context; I would have likely assumed it was out of transphobia too.