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tonyrocks922 t1_j247ux5 wrote

Reply to comment by Jenniferinfl in What Can We Learn from Barnes & Noble's Surprising Turnaround? by koavf

Interesting, I worked at Barnes & Noble for years in the early 00s and I always preferred Borders as a customer. I tried to get a job there over and over but was never able to.

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thewhitecat55 t1_j24h2fm wrote

I liked the comfy leather chairs that were here and there to just sit and read a bit. To see if that particular book is for me.

And it REALLY worked in their favor , imo. The longer someone spends in your space , the more they may purchase.

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