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meheeya t1_ixmn0v6 wrote

Reply to comment by accion12 in How much do you pay for the internet? by accion12

When I signed up in 2020 I had gig speed for $45 with the new customer discount. After year 1 they tried to raise it on me and I went back and forth with them until I said I wanted to file a complaint and then they let me stay at $45 for another year. After that expired it jumped up to about $70 and I just chose not to fight them this time around

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accion12 OP t1_ixmnky8 wrote

I might have to fight on this one

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nonchalantmozart t1_ixn88ym wrote

26 a month RCN. They tried to up me to 80 after a year with all this BS about equipment fees etc. had to call 5 times telling them I was going to cancel each time coming down a few dollars, until they gave me the original offer. The song and dance is annoying just be firm.

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accion12 OP t1_ixn8jdi wrote

Sad part is, I own my own modem & router. I tried multiple agents but its useless. Just thinking of switching

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nonchalantmozart t1_ixn8tlh wrote

The equipment is irrelevant they say that and lie about why the price is what it is. What you need to say is very firmly “I would like the original offer of 26 a month” they’ll tell you they can’t do that just keep repeating it calmly eventually they’ll talk to their supervisor and give it to you, they can’t hang up.

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accion12 OP t1_ixn931w wrote

I see I have to channel my Karen energy on this one and ask to talk to the manager 😂

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