I noticed in recent months that it’s become increasingly difficult to deal with Amazon order issues. I returned items from 2 separate orders to one of their drop offs and never received a refund for one order. Their customer service insisted I was refunded for everything and when I filed a dispute with my credit card, I received a message from Amazon saying they would take the amount from my credit card on file. I ended up removing all saved cards from my account and eventually won the dispute.

Long story to say that perhaps you should just dispute the charges on your card before filing a police report.