Submitted by nonnationalist_brit t3_10zj0d3 in consoles

Hi all,

I've had an issue with my release model PS5 turning off, usually when I'm playing PS5 games, PS4 games seem to work fine. I suspect it is overheating. Has anyone else had this issue and if so have you resolved it?

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trevorelvins t1_j83oo88 wrote

I had to reset the software by USB. It happened again another 2 times. Resetting the software helps but not as a permanent fix. I rang Sony because it started happening a month or 2 after my warranty ended. £250 they told me it’d cost to fix through them.

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nonnationalist_brit OP t1_j99ohtq wrote

A can of compressed air to clear out the dust has done the trick.

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trevorelvins t1_j99okb9 wrote

It legit might be overheating because of dust. I’ve realised that my PS crashes whenever my central heating is on!

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unthinkablewolfz t1_j83s8z2 wrote

I had same issue for 6 months. Clean it out. Mine works fine now, it’s also release modsl

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JamesMackenzie1234 t1_j84bzgb wrote

You heard that keeping them upright can cause issues on early ps5's

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[deleted] t1_j85nsdg wrote

This can be a number of things. If it says it's overheating, it's likely either clogged with dust, the fan is not spinning, or both.

If it's not overheating, we've seen them with bad chips that just die.

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daddyruck t1_j864nx0 wrote

Just need to give it thorough cleaning. Google a video to show you how. Mine did it playing Ragnarok. Works fine now.

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New-Credit-3955 t1_j83ji4a wrote

I've got the Disc version and never had this happen,is it still under warranty bro?U cud take it back If u have.

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nonnationalist_brit OP t1_j83jyhk wrote

I have the disc version. It is a release date model, so it is long out of warranty. My cousin who also has a release date model has the same issue too.

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New-Credit-3955 t1_j83k3dw wrote

Oh ok perhaps the earlier release date models have probs with this issue, mine is just 6 months old so far so good.

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JamesMackenzie1234 t1_j84bvx0 wrote

You heard that keeping them upright can cause issues on early ps5's

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JamesMackenzie1234 t1_j84bwn9 wrote

You heard that keeping them upright can cause issues on early ps5's

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JamesMackenzie1234 t1_j84bxye wrote

You heard that keeping them upright can cause issues on early ps5's

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JamesMackenzie1234 t1_j84c0uy wrote

You heard that keeping them upright can cause issues on early ps5's

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JamesMackenzie1234 t1_j84c1tm wrote

You heard that keeping them upright can cause issues on early ps5's

0