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spoonard t1_ixpnnvh wrote

There are some really dumb things about how MS handles account stuff. Some for Sony too, but in my time with PS (since release day of PS1) I have never had an issue. 99% of people don't ever have an issue. But when they do, they come straight here to tell everyone about it. Just like you're doing.

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crashdude_ t1_ixqrhfu wrote

Yeah I've been getting down voted on this subreddit for recommending PC, but when someone says "I have a PS5 and I want to switch to xbox series x" what else am I supposed to say? I switched to PC in late 2019 and its just crazy that people don't want to switch, PC already has more features and games than the ps6 or next gen xbox are gonna have, it's a no brainer, it's also crazy cheap if you research, for some reason console players think PC costs 1500+ and that just isn't the case, you can build a preowned PC that has a rx 580 8gb for less than 500 or you could buy the ultimate rig for 2000, its all upto the user and that's your choice, on console you don't really have those kind of choices

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No_need_for_that99 t1_ixre228 wrote

Um, you're allowed to change the email associated with the account.
All you need is a new microsoft account for your windows and you can link them.

You can easily go on the website and speak to a rep and have it done in a few minutes.
I got hacked once, so I simply closed down my existing hotmail and microsoft account, after I made a new one and migrated the account over with the help of a rep.

It shouldnt even be a hassle.

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mxxnz t1_ixt150a wrote

Yes simply set your mom up a new email and sit with her and change everything with her for the small price of not losing an account you've spent 1k without that many login attempts you think you'd maybe make a new one common sense

1