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nathanwyer t1_j2iuyek wrote

Play dumb. Tell them a 6 year old opened it as it was a present - they didn't know the difference between 4/5.

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THEY_CALL_ME_FACE OP t1_j2ivkja wrote

When you go online it registers your Player Name and age. That would be hard to deny. Plus it's an open product. The person who purchased it is responsible if it was opened.

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nathanwyer t1_j2ivx6q wrote

Again say the 6 year old opened it without your consent and set it up - throw them under the bus. Honestly though, you're in this situation right?

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THEY_CALL_ME_FACE OP t1_j2iwvix wrote

And you can say the Playstation 5 was defective/broken but that would be hard because that means an adult would have to have been around to notice that since the beginning when it was being opened.

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FunkinDonutzz t1_j2jmcdp wrote

>The person who purchased it is responsible if it was opened.

What sort of alternate dimension are you living in, exactly? They've received a console in the post, they're not taking receipt of a container ship of heroin or something.

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nathanwyer t1_j2iw1ms wrote

They sent you the wrong product as well, their mistake.

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