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TapeSticksToIt t1_j2it3iq wrote

This seems like a very specific situation OP, are you uh... *coughs* asking for a friend?

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THEY_CALL_ME_FACE OP t1_j2iu52h wrote

It's just a hypothetical question to see what most people would do. Some people might try different things.

−11

KnowerOf40k t1_j2ml8qr wrote

according to Citizens Advice. Items that firms send to you, but you didn't actually order are called "unsolicited goods". You're well within your rights to keep them. You have no obligation to send them back to the company or to pay for them.

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RBTropical t1_j2ndf78 wrote

This is incorrect. It doesn’t come under unsolicited goods because he did in fact order something, but received the wrong item. He must return the PS5.

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KnowerOf40k t1_j2ne4rk wrote

He did not solicit a PS5, they sent him one. He is actually only due to be compensated for the PS4 he ordered. The company in fact still owes him a PS4

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RBTropical t1_j2ner0o wrote

Completely irrelevant- the unsolicited goods act does not apply if they sent him the wrong item for the right order. He must return the incorrect item if requested

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RBTropical t1_j2nfapp wrote

More here:

https://www.bbc.co.uk/news/newsbeat-30294748.amp

“But this doesn't apply to items sent to you by mistake (as happened to Robert); if the order was sent to you twice; or if there's extra stuff on top of what you ordered. If a firm has left goods with you that weren't unsolicited goods, they still belong to the trader and you should try to give them back.”

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RBTropical t1_j2nexw4 wrote

https://thecomplainingcow.co.uk/all-you-need-to-know-about-unsolicited-goods/

“Not unsolicited goods

  1. If you have been sent items by mistake; such as a duplicate order or additional items, mistaken identity, wrong address, in your name but you didn’t order them, any kind of fraud”

“5) If you have had any contact with any company and you have any order with them and they send you something different/additional”

Additional items or wrong items in an order you did place with a merchant you are expecting items from is NOT unsolicited goods.

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manofthegalaxy t1_j2izt4c wrote

Play dumb call them and tell them your PlayStation 4 isnt working. Dont even acknowledge that it’s a ps5. If they ask you to send it back just send it back. if you are questioned when they receive the item or on the phone they call you out, just say you ordered a ps4, received that console and didnt know it wasn’t a ps4. Theyre the ones that sent you the wrong product so youre not at fault here, sort of dick move for them to report it stolen.

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Pembo1992 t1_j2kd7j9 wrote

I rate this very highly. 100% what I would do

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nerdtagyoureit t1_j2l6mio wrote

Next time I have an online order go sideways I'm messaging you.

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nathanwyer t1_j2iuyek wrote

Play dumb. Tell them a 6 year old opened it as it was a present - they didn't know the difference between 4/5.

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THEY_CALL_ME_FACE OP t1_j2ivkja wrote

When you go online it registers your Player Name and age. That would be hard to deny. Plus it's an open product. The person who purchased it is responsible if it was opened.

−1

nathanwyer t1_j2ivx6q wrote

Again say the 6 year old opened it without your consent and set it up - throw them under the bus. Honestly though, you're in this situation right?

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THEY_CALL_ME_FACE OP t1_j2iwvix wrote

And you can say the Playstation 5 was defective/broken but that would be hard because that means an adult would have to have been around to notice that since the beginning when it was being opened.

−1

FunkinDonutzz t1_j2jmcdp wrote

>The person who purchased it is responsible if it was opened.

What sort of alternate dimension are you living in, exactly? They've received a console in the post, they're not taking receipt of a container ship of heroin or something.

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nathanwyer t1_j2iw1ms wrote

They sent you the wrong product as well, their mistake.

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spoonard t1_j2kf3j4 wrote

Amazon has no way of keeping an inventory of individual PS5's like that. Each PS5 has a way of ID'ing itself to PSN once it's turned on and you have signed into PSN. So you stole a PS5 and are wondering how to get it unbanned? You can't. You have a banned console now and you ruined someones day. Fuck you.

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Zer0_to_0blivion t1_j2j3m9m wrote

You speak to the local trading standards board.

If Amazon were to ship the incorrect item, it's on them to resolve the issue. In the US the recipient is protected by federal law, meaning they can keep the item without penalty i.e. Amazon wouldn't be able to register the item as stolen to get it black-listed by Sony, afterall Amazon would have had to pick the item, stick your name and address on it and then send it out. Amazon would have to accept it as a mistake and loss on their books.

In Canada, you'd be expected to make every reasonable action to return the goods, but not at your expense, i.e. contact Amazon and they pay for return shipping. If Amazon don't want to pay return shipping, then you can keep it.

Edit - if this were a situation I was in, I'd take a picture of the packaging, showing my name and address, and send it to Sony as proof the item wasn't stolen, and that Amazon knowingly sent it to me.

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THEY_CALL_ME_FACE OP t1_j2j5yi5 wrote

Sometimes Amazon only allows 7 days for an important item like a Playstation 5 to be returned. And the item has to be unopened. What would you personally do if it was opened and past the 7 days?

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Zer0_to_0blivion t1_j2j7fd6 wrote

Contact Sony with any proof I have that Amazon shipped it to me. The key is getting the information to Sony that Amazon made a mistake. To register it as stolen with Sony, Amazon are claiming someone has actually taken it from Amazon. If Amazon send it out to someone, that's a mistake, not a theft. Sony should un-block the console.

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Monna14 t1_j2lpx92 wrote

This sounds strange. I think maybe a Porch / Parcel Pirate situation has happened. The is no chance amazon would even notice the wrong item was sent or if they did notice which is very very unlikely. They would contact you and ask you to pay the difference or maybe some other agreement. Am thinking this was either a stolen parcel from a outside delivery left on a door stop or a delivery driver selling items off the back of the lorry or even someone in the warehouse sending out deliberate wrong delivery's for cash. For example order a cheap ps4 I'll make sure a ps5 is sent out just pass me some $£$£

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SilentResident1037 t1_j2ix6kv wrote

Be VERY confused as to how the system became "unplayable"

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THEY_CALL_ME_FACE OP t1_j2ixwdm wrote

When the serial number is registered as stolen it becomes unplayable and sometimes even locked. Sometimes even law enforcement is notified when you play the console online. Amazon has the serial number for every Playstation they sell.

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SilentResident1037 t1_j2iynfi wrote

Just email them that they sent the wrong thing, ask for a refund, and send it back then.

No matter how you look at it, it's their mistake so they would have to either give back the money, or send the right thing

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JaidenJade t1_j2ma53t wrote

Should’ve sent it back in the first place mate

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AmogusBobby t1_j2ivhej wrote

Sell it lmao

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THEY_CALL_ME_FACE OP t1_j2ivyw3 wrote

For parts?

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UsableIdiot t1_j2jtzg4 wrote

Don't do this. Someone will buy it for their kid and you'll ruin their day, week, month and have to refund them.

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AmogusBobby t1_j2iw4k4 wrote

Yeah, if someone was able to fix it could still sell for as much/more as a ps4 would, just due to the fact ps5 prices are still through the roof.

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Tyrone5833 t1_j2n7jgr wrote

If you purchased a PlayStation 4 on Amazon and received a PlayStation 5 instead, you should immediately contact Amazon to let them know about the error. It is possible that the PlayStation 5 you received was mistakenly sent to you and was intended for someone else. If this is the case, Amazon will likely ask you to return the PlayStation 5 and send you a replacement PlayStation 4.

If Amazon registers the PlayStation 5 as stolen and it becomes unplayable, you will need to work with Amazon to resolve the issue. This may involve returning the PlayStation 5 to Amazon and working with them to identify the source of the mistake. It is important to cooperate with Amazon and follow their instructions in this situation, as using a stolen product can have serious legal consequences.

In the meantime, it would be best to avoid using the PlayStation 5 until the issue is resolved. If you have any concerns about the legality of the product you received, it is always a good idea to seek legal advice.

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Significant-Hurry-82 t1_j2ncku0 wrote

Should have reported and sent it back? Then, it might have been easier to pay a small fee for the PS5.

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JayS1622 t1_j2nel2h wrote

They will come after you for the ps5 if you don’t send it back unfortunately. This has happened to me before

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Mr_Stenz t1_j2itvx6 wrote

I would have reported receiving the wrong item and gone about returning it. Mainly as, you know, it wasn’t what I bought.

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THEY_CALL_ME_FACE OP t1_j2iuhz2 wrote

How would you explain to them the fact that you decided to keep and play it online? They would notice it was opened and registered as stolen.

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Mr_Stenz t1_j2iv5gp wrote

I wouldn’t have opened and played it I mean. I would have returned it when I saw that I had received the wrong item

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THEY_CALL_ME_FACE OP t1_j2ivx6o wrote

(you were supposed to answer the original question itself and said what you would have done in that situation)

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Mr_Stenz t1_j2iwbi4 wrote

I wouldn’t have been that stupid is what I’m trying to say.

In other words, it’s their fault they’re in this situation.

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THEY_CALL_ME_FACE OP t1_j2ix8ej wrote

So why do you go around answering questions if you're not going to answer the question itself? lol

−6

Mr_Stenz t1_j2iz2dd wrote

Cos sometimes people need to have it pointed out that they’ve been stupid and there is no ‘fix’ to their ‘problem’

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THEY_CALL_ME_FACE OP t1_j2j2a9n wrote

nevermind

−4

Mr_Stenz t1_j2j4pex wrote

Nope. I’m saying if I bought a PS4, but received a PS5 (ie clearly not the item I bought) I would return it to get the item I paid for. I definitely wouldn’t link it to the internet and register it to highlight the fact I received the wrong item. I would, at the bare minimum, contact Amazon to see if the item had been sent instead of what I’d paid for, owing to the significant difference in value.

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Steward1975 t1_j2j7vnx wrote

Fuck em I would keep it,its there fault they should of sent the right thing out 🤣🤣

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K_2REKZ t1_j2mw3hp wrote

That's very wired situation but I will keep,it and re sale it at a smaller price like $50

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VaguelyCanadian75 t1_j2j6p6h wrote

You opened it - it wasn’t yours.

−1

zakaria2328 t1_j2k7lat wrote

You get sent an iPhone 14 instead of 13, after paying for a 13. None of this is their fault, anyways its a multibilliondollar company, they can afford paying the difference between a ps4 and ps5

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VaguelyCanadian75 t1_j2kawh3 wrote

Nope. Not right either.

−5

emcacafsac-e2w t1_j2l20jv wrote

If a company fucks up and sends you the wrong product you are under no obligation to return it legally. Jeff Bezos' bottom line can blow me; so can your virtue signalling.

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