PS5 won't turn on

Submitted by Zapherial t3_10ba9hj in consoles

While 2 hours into playing, my ps5 turned itself off. It has since not turned on. Here are the trouble shooting steps I have taken.

-Removed cover and used compressed air to clear dust on fan and airflow ports.

-Used power cord on ps3. Ps3 turned on

-Used ps3 power cord on PS5. No power

-Unplugged everything from the PS5 left it alone for around an hour

-plugged just the power cord in and didn't try to turn it on for about 2 hours

-held power button. No noise or fan movement.

-tried to remove fan for deeper cleaning. Can't remove have the wrong size bit for two screws.

Is there anything else to try before submitting a ticket to Sony. I don't know if we are under a warranty or not so I'm trying to save money if I can.

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Comments

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JimAdams7 t1_j4923dv wrote

Have you tried another ps5 power cord the ps3 cord might not be powerful enough for the ps5

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Go_Fishing_Bot_69 t1_j4a1mzm wrote

Which way did you put the PS5 on left to right or up and down

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Zapherial OP t1_j4azo0f wrote

Up and down only way it fits.

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Go_Fishing_Bot_69 t1_j4cwqny wrote

That is damaging your PS5

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Zapherial OP t1_j4fum5v wrote

I know its not the best for it. Unfortunately it's the only way it will work with our current entertainment center it's what we gotta do.

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c0_sm0 t1_j4abqsf wrote

Have you tried turning it off and on again?

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Silent-Boy2 t1_j4aihh4 wrote

Sounds like your console bricked itself.

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Zapherial OP t1_j4azppr wrote

Yeah I'm worried it's a motherboard issue

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ZestycloseNorth7252 t1_j4aub7v wrote

I have this ..... you need to take the power cable out .....press power button few times .....plug back in and keep pressing power button ..... always works for me .....I get this while playing new ps5 titles

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Zapherial OP t1_j4azth9 wrote

That's odd but I'll give it a shot once the baby takes a nap

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wolster2002 t1_j4bciv1 wrote

Is the baby using the power cord?

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JakeDV69 t1_j4bny9y wrote

ofcourse, only way the baby naps is to unplug it for a while, I call it the 'cooldown stage'

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Zapherial OP t1_j4fuqes wrote

The battery life on the baby isn't the best so I gotta keep him plugged in until nap time. Gotta call customer service about it.

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JakeDV69 t1_j4fx1x3 wrote

make sure you got your receipt and reference number on it

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Zapherial OP t1_j4fyeiz wrote

Baby is just out of warranty 😞

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JakeDV69 t1_j4innec wrote

God damn, glad to see you can joke about stuff like that. most people/ friends I know if you try to joke about their baby or their wife/husband they become defensive instead of rolling with the joke like you. BIG respect dude🔥🙌 you seem like you'll be a great dad and hope you get that ps5 sorted 😄

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JakeDV69 t1_j4bnso2 wrote

have you tried a bag of rice ?

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rawpatatolover t1_j4dh8xw wrote

Dust maby in the hole for the power cord

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