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pinkman52 t1_jac53z0 wrote

Would look better as a histogram. Sankeys aren’t always the best!

184

liberalboy2020 t1_jabd5tf wrote

Curious to see if the order total has a strong correlation with the tips given

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MrMitchWeaver t1_jac6ko5 wrote

This would be better as a distribution curve.

It would also be interesting to see a scatter plot of tip vs order total

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raff7 t1_jac9h0y wrote

Im glad I live in a country where tipping food deliveries is not a thing.. it’s just dumb.. if you need the cash to pay the driver just add a service fee and make it mandatory.. leaving it up to the client just makes 0 sense

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FatboySlimThicc t1_jach8fo wrote

I don't know where you live but where I live there usually is a service fee and sometimes there's even an additional delivery fee, and a tip is expected on top of all that. That's how an $8 sandwich will end up costing $23

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raff7 t1_jackix1 wrote

Well.. that’s just a scam lol I live in Europe.. here you have usually a delivery fee (around $1 or $2 but often this is waived if the order is big enough ) and sometimes a service fee of a few dollars.. but no tip is expected

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gust-of-wind-dance t1_jacjzzd wrote

And hardly any of that goes to the driver…stop using these apps

3

FatboySlimThicc t1_jadrm6e wrote

I don't use any of the "big" delivery apps anymore. I usually just order pickup directly from the restaurants now. Delivery is a scam.

3

restform t1_jacnw15 wrote

Why tf are the drivers using the apps then? Seems kinda odd

2

ComparisonPlus5196 t1_jacp4s7 wrote

How else would the driver get an order? Start calling up restaurants and asking if they need a driver? Well, most restaurants only deliver through the apps now since it’s cheaper than paying an employee. The gig economy changed the game completely and relies on cheap unscheduled labor. The “perks” are supposed to be: Be your own boss, pick your own hours, work only as much as you want. In reality, they need to work 60+ hour weeks to survive or have another job that pays more.

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TheMelv t1_jaddxqw wrote

There's actually a space for it. I was out of town on a job and a guy orders McD delivered and it was a lady and her friend talking with a kid in the back seat. I'm sure it's a godsend for new parents, not too many jobs let you bring your kid. I've done it for side money because where I live, most of it is done by cyclists and I like to bike anyway. Feel a little guilty though because I know others might really need the money more than me. It's really rough though for people that depend on it for their income 100% it is nice to be completely independent and not have to deal with any kind of boss or supervisor.

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IMovedYourCheese t1_jad51ho wrote

Drivers make decent money with delivery apps. And they are adults who can figure out whether a job is worth it to them or not. You don’t have to push your morality on others. Let people drive if they want, and let people order if they want.

0

Tru35lang t1_jaenqse wrote

Would be much cheaper and easier at that point to either cook yourself or go get it yourself lol

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FatboySlimThicc t1_jaer0qr wrote

Yeah I hardly ever go out for anything I can make at home myself. I haven't been to Taco Bell in almost 3 years now LOL. Pretty much the only takeout I get now is fried chicken (not worth the hassle), sushi, a few Chinese food dishes, and pizza from my favorite place.

1

EarningsPal t1_jad3427 wrote

If you’re ordering food delivery, you have the means to tip at least $1. It’s only $1 to you after paying a premium to have someone prepare your food, and an app organize the delivery.

The grueling job is the delivery for so little pay. So the tip means the most to the delivery person. It adds up in a shift if everyone would at least tip something.

So little to the payer, adds up to a lot to the person working.

Just tip something.

2

No_Afternoon6743 t1_jacuncr wrote

Tipping delivery drivers is the only way they make a decent income. If you're ordering food, make sure to leave a good tip. Each company has its own model and are subject to local, provincial/regional, and federal laws, but by-and-large the breakdown is (numbers based on my local figures):

A service fee goes to the company. E.g., 1$ (Skip) to 10% of the order (UberEats). This does not pay much to the company, and exists mostly so that you think that they are only making a couple dollars per order.

A delivery fee goes to the driver. This is calculated vastly differently on different services. It's usually either distance-based or a flat fee. This is not meant to pay a living wage; if drivers were only paid this fee, they would actually lose money per order from gas and car degradation. This fee usually works out to 1-3$.

The order fee is where the delivery service makes most of their money. They charge usually 20-35% of the order fee as a commission from the restaurant. This is predatory as hell, but it keeps profits up and costs low for consumers. (Except that now restaurants are raising their prices so that they can make normal profits again, so the cost is invisibly passed on to consumers.) This is where the profits come from.

Finally, the tip. The tip is where the driver makes the vast majority of their money. On the standard tip on the standard order (15-18% on a 25-30$ order) this works out to around 4.5-5.5$.

So, on a 30$ order, a restaurant will make 23$, the company will make 8.5-10.5$, the driver will make 6-7.5$ from fee+tip before expenses, and the total amount cost to consumer is 43-44$.

---

All that to say: In tip-based countries, you need to tip your delivery drivers or they are getting totally screwed over (instead of just a bit screwed over).

The alternative would be to pay drivers a fair fee. But companies don't want to do that because: 1) they're afraid that will make drivers look like employees and that would cut deeply into their profits, 2) consumers don't like seeing big numbers on the order.

I'm currently working on developing an alternative for my local community which would be organized as a driver-owned co-operative and would pay a flat fee and charge restaurants less. But the only reason this has a change to work is that we can operate with little-to-no profit and we're still going to need to charge more than our competitors.

−6

traveldude98 t1_jabd7m4 wrote

What is the time range here?

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KrazyKev03 OP t1_jabdzdi wrote

I work part time and pretty sparingly so this is data over around 19 months of delivering!

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the_last_grabow t1_jaddd38 wrote

Taking the average tip amount in each tier, that's $3,000 in tips.

5

jabellcu t1_jac9cjr wrote

This would be visualised better as a simple distribution.

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Omelettedog t1_jabd4pb wrote

Wow! We order often and that’s a lot worse than I assumed people get.

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Sir_Posse t1_jacerv7 wrote

How many of the non tippers tip in cash upon delivery. lots of people "claim" to do that when they say they don't tip on the app.

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secret58_ t1_jacrhey wrote

And what about your actual salary?

2

KETTIES t1_jacx2r0 wrote

Why not a histogram? And by tip amount as a percent off the order, too? Or I'm curious the cost of the order relative to your tips.

2

Grotarin t1_jad0ush wrote

Weird way to display that type of data 🤔

2

boomchacle t1_jae9zgj wrote

This diagram makes things look like “constant dollar value” and it is weird to see it being used for a simple numerical value when dollars are also being used.

2

CyberKittyTM t1_jaew38r wrote

Horrible. Always tip your delivery person. Your server too!!

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caroticum t1_jaezim4 wrote

Your cashier too. Your doctor too. Oh no, that's bribery already. Okay, do not tip your doctor, but tip your cashier.

0

za_jx t1_jach926 wrote

What country are you in? I didn't know it was possible to tip $0 for a food order.

The apps I use force a minimum amount when you get to the payment section. Where I live it's impossible to tip nothing on Uber Eats or the other apps.

0

IMovedYourCheese t1_jacvl0j wrote

Not sure where you are from, but in every country I have seen (including USA, where this post is likely from), you can tip $0 if you want. Where does Uber mandate a tip?

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TheMelv t1_jaden6q wrote

They usually default a certain % and there's a tiny button somewhere to change the tip. Yes, there are cheap assholes out there who go out of their way to tip 0.

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Brewe t1_jacqyal wrote

Assuming that the average tip in each group is also the median of that group, then the total amount of tips you got is $3,055.50, or $3.22 per order.

The average tip if only looking at orders that were tipped is $4.72

0

droplivefred t1_jacsbzw wrote

OMG! You have a lot of no tip orders. I really hope you are getting decent base pay on those and more than the $2-$2.50 base pay that DD and UE pays.

0

coda_cola t1_jacy4gn wrote

Almost 1/3 people don't tip?! That's actually crazy. Maybe they're the orders where the restaurant is super close or something or a low meal total.

0

caroticum t1_jaeze3c wrote

It's crazy that you need to tip when there is a delivery fee anyway.

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ValueMove t1_jaea5wd wrote

How is this beautiful lol. The fact that this isn’t deleted and remade as a scatter or histogram is why this subreddit is garbage now

0

D34TH_5MURF__ t1_jacs126 wrote

A lot of cheap ass non-tippers out there. Tipping sucks, but c'mon, it's a large part of how people get paid and care for their families. It should change, but until it does don't be a douchenozzle, tip.

−2

[deleted] t1_jac53hr wrote

[deleted]

−3

paxmlank t1_jaccqks wrote

Conversely, people might not tip because the fees are so high.

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_Joe_Blow_ t1_jach11n wrote

I’m starting to get to the point where I might fall in this camp. I used to tip $5 when getting a pizza delivered. Now the “delivery fee” at my local place is $7.49…… idk how the delivery fee can be that high when the place is a 12 minute drive from me

3

FatboySlimThicc t1_jachd20 wrote

I ALWAYS tip, I order considerably less frequently because the fees are so outrageous. It would be one thing if it was a flat fee, but the fees increase with order size so it gets exorbitant quickly.

1

no0ns t1_jacfcf2 wrote

Extra bullshit fees are there to make sure the company can still keep making the same kind of profit. They'll still pay minimum wage and expect the customers to kindly pay for the lionshare of the wages with tips. Who the hell wants to order food, let alone pay for a tip if the order for a single person comes to over $50? That's 3-4 hours of work for many people even in the west. That's someones internet bill.

If you can't run a business without extra "fees", you shouldn't be in business. Nor should you be in business if you can't pay a livable wage for your employees. But that could be several thousands of dollars when rents have skyrocketed so much. So I guess just shoot your landlord and eat it, instead of ordering pizza.

2

TechnologicalDarkage t1_jabmiph wrote

Derange and pocket change: 7 Still better than no tip? Better be quarters for the laundry mat I guess.

−5

South_Oread t1_jabda9d wrote

What is your average hourly? It sucks that so many tip so little.

−7

wanmoar t1_jabwsy0 wrote

Do you tip your fedex/prime/ups guy or gal?

edit: remove UPS because their drivers are unionised and salaried.

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TheMelv t1_jacphyt wrote

If I'm not mistaken, those drivers are fully salaried and have benefits.

The food delivery apps really rip everyone off. They charge small businesses astronomical fees over 20%, often make items more expensive on their end and charge customers a ton.

1

wanmoar t1_jacuf37 wrote

No they don’t all have those salaries and benefits.

They are, like delivery drivers, independent contractors.

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Brandino144 t1_jacwrhx wrote

Prime is the extreme implementation of this business model, FedEx uses this model with tighter employment restrictions for its contractors, and UPS has both full-time employee drivers and contractors, but it’s drivers are also unionized with Teamsters and the pay and benefits are much better than the other two.

3

TheMelv t1_jacvm6y wrote

No one tips them because there is no option for that. That's still very different because the delivery is the service. Someone had already paid FedEx and UPS for the delivery. By that logic, there should definitely be a fee for food delivery.

−1

wanmoar t1_jad97re wrote

> No one tips them because there is no option for that

Cash?

> That's still very different because the delivery is the service. Someone had already paid FedEx and UPS for the delivery.

And you've already paid the delivery platform for the delivery. Look at the checkout next time, you'll see a delivery fee already added.

2

TheMelv t1_jadb6gt wrote

Bro, no one is going to leave cash on their doorstep. Those drivers don't expect tips, app drivers do.

That goes to the platform (technology, coders, software engineers, maintenance, profit) almost none to the delivery guy.

Honestly, I'd rather they just add all that to the one fee and they pay their drivers something fair, same with restaurants and servers but until then, if I'm going to opt into the luxury of someone bringing my food, I'm not going to be cheap, selfish prick about it.

1

wanmoar t1_jadmzmb wrote

How do you know they don't expect tips or that all delivery drivers do?

Source for your assertions?

> That goes to the platform (technology, coders, software engineers, maintenance, profit) almost none to the delivery guy.

Source?

2

TheMelv t1_jadyw6u wrote

Are you being serious? How do I know package delivery guys don't expect tips? Plenty of services are understood that tip is not necessary, like dental work or plumbing. We've already established that UPS is union salary, google FedEx tipping and see what comes up. Basic tipping is part of grooming service, tattooing, food service and food delivery amongst others.

My source is personal experience, I used to do Uber, door dash and Postmates in my city for side money because I like riding my bike and exploring anyway. I've also ordered from apps so know what the fees are. It's honestly a fun little side gig if you have other income, I don't really get how people can live off of it.

1

wanmoar t1_jae1axi wrote

> I don't really get how people can live off of it

one google later...

https://thisonlineworld.com/living-off-doordash/

but also, is salary my job as a consumer to ensure? Shouldn't the driver decide that if they're seeing if this side gig is worth it? If most of don't think it is, wouldn't they quit (they did where I live and now delivery is 40% more expensive)

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wanmoar t1_jae06ok wrote

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TheMelv t1_jae3l5n wrote

So there isn't an option and some would prefer it. The post suggests lowering the base rate to accommodate tipping and other people disagree. I guess the bottom line is that it's not expected. FedEx policy is they are not allowed to accept it.

1

KrazyKev03 OP t1_jabdxa8 wrote

Varies a lot as an independent contractor. Sometimes less than $10/hr sometimes more than $25/hr on holidays and weekends!

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Geshman t1_jabf9jn wrote

And that is only the profit? After gas and mileage that's pretty rough

0

KrazyKev03 OP t1_jabfiv6 wrote

No. To clarify, the amount in the data is only the customer tip from each order. It excludes the transit pay (usually around $0.8/km) and other eligible subsidies and bonuses.

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sharingsilently t1_jabfl90 wrote

⅓ don’t tip at all? Damn that’s just wrong!! And I worry about if I’m tipping enough!

−18

Spoonerism86 t1_jabok4o wrote

That's not wrong, only different. There are several countries where you can make a living as a courier without tip, so context matters a lot.

Also if a business cannot afford paying proper wages to its employees then it shouldn't be in business in the first place. It is sickening that people working in hospitality have to rely on the goodwill of customers to survive.

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LivinLikeASloth t1_jabew36 wrote

Is this U.S.? I never tip less than 20 percent. I kind of feel I should do that. I can’t imagine not tipping. I’d be really ashamed when my food is handed.

−23

wanmoar t1_jabwujh wrote

Your imagination is quite limited it seems.

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cable54 t1_jaco1gx wrote

Curious as tipping delivery like this isn't a thing where I'm from - why not just tip a flat rate? What is the reason for giving less/more to the deliverer based off the price of the order? You're merely tipping for the travel and time, no?

3

TheMelv t1_jacqg84 wrote

The more you order, the more it weighs, presumably. Same can be said of dine-in restaurants. Whether you order caviar or fries, the server has to do the same amount of work.

−1

cable54 t1_jacr53e wrote

Well unless the are arriving on foot, weight won't really matter - I'm more talking the difference between a takeaway for one vs for two, double the cost but why double the tip?

Tipping in restaurants has the same point too, although there you could argue I guess that you are tipping on the whole experience, including to the chef/establishment too. But yeah flat rate tipping makes sense too, though its probably more dependent on how much of their service you use (ie flat rate per number of people/dishes/etc)

2

TheMelv t1_jacuakj wrote

In my large dense city, most of these guys do it on ebikes. I don't see how it's cost effective timewise to do it in rural areas with the travel time and gas expense. In an extreme example sometimes people will order a value meal for 1 or 5 large pizzas for a party. Delivery person still has to go from restaurant to car and car to your door which can sometimes be a hassle (big yard or complicated labyrinthine apartment complex).

I also just wish tipping would not exist but I'm also not going to screw someone over. Frankly, lately I've been trying to just make food at home and pick-up myself more often.

To put things in perspective, how much hassle would it be for you to get ready and go to the food place? How much time will it take you round trip? How much would you spend on gas or transportation cost if you don't have your own vehicle? If the delivery fee + tip is really not worth it, one can pick it up themselves.

You know for a fact if someone wanted to try and start to implement flat rate tipping, the rate would be based on the most expensive possibility.

1