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hellcat_uk t1_jbpi3iu wrote

Reply to comment by icky_boo in Dell’s Latitude 7330 convinced me that business laptops are too expensive by dapperlemon

Also to factor in is that they won't suddenly start shipping with different hardware. If I build a OS image for one model, I can order that model all around the world and deploy the same image without finding the NIC has changed and the drivers I've bundled don't work. They also will provide updates for bug fixes and security vulnerabilities in drivers and firmware. You're lucky to see more than a couple of bios updates with consumer level laptops.

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icky_boo t1_jbpovjd wrote

This is EXACTLY right.. companies have images for this exact reason , downtime costs our company around $10k a system a day on each laptop we have (we've got around 1000 end users and around 1300 machines). This is why we have 100 spare Dell's in storage and just re-image them as soon as we have a issue then deal with the broken one later then put that one into storage.

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etzel1200 t1_jbru3jg wrote

What do you do that your employees generate 2 million a year in revenue? Or at least avoid that much in costs?

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darkfm t1_jbt769h wrote

If you provide support contracts, failing to resolve issues in the stipulated time could very well become a 10k fine.

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WF1LK t1_jc6evq2 wrote

That amount would be like a failed business for this many employees.

Guarantee you their revenue will be one or more magnitudes of order over 2 million per year.

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_Dreamer_Deceiver_ t1_jbpzur1 wrote

And they provide drivers for longer, different oses and provide cab files for deployment services

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dc456 t1_jbs589z wrote

> without finding the NIC has changed and the drivers I’ve bundled don’t work.

Man, I wish that was true. Sure, they’re not going to change it without saying, but finding that your exact model number is no longer available, and now they can only supply one with slightly different internals due to parts shortages, is not as rare as I would like.

Luckily we’ve moved on from imaging devices, so it’s no longer a problem.

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Initial_E t1_jbt2wk2 wrote

There’s a whole fiasco with windows 10 updates and buggy drivers or hardware with HP elitebooks. It’s either the graphics or network or sound that bugs out, and it’s always fixed in firmware somehow.

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datavizzard t1_jc752zo wrote

Well that different hardware was a real problem during the pandemic. Dell wasn't able to pack the latitude drivers for all the hardware the build in and shipped out.

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