BananaBananaBa t1_is4h8v3 wrote on October 13, 2022 at 6:17 AM

Reply to comment by wicktus in Surface Laptop 5 announced with Intel 12th-gen, Thunderbolt 4, and Dolby Vision IQ by jauivhj

XPS always looks good from far. Just go to any forum for a computer brand and then go to XPS. you will know what we mean...

wicktus t1_is51p85 wrote on October 13, 2022 at 11:01 AM

I think that applies to the surface lineup too, there have been several issues revolving around that lineup too.

BananaBananaBa t1_is53i88 wrote on October 13, 2022 at 11:21 AM

Agreed! I've had xps including some from the very early models (m1330). Also had surface pro. I currently own an xps. I agree that they both have quality issues. The killer for XPS for me is the combination of quality issues and terrible customer support. I've got their premium support and it still made me swear off of it. Surface support on the other hand has been much more pleasant. Also, the audio drivers on XPS are atrocious!