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SomewhatIntriguing t1_j1ojsqu wrote

Reply to comment by rekabis in Samsung develops industry’s first 12nm-Class DDR5 DRAM by thebelsnickle1991

Guess you haven't heard of Samsung NVME chips, they're among the highest quality SSDs.

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rekabis t1_j1ola0s wrote

Oh, I have. But large swaths of Samsung’s product lines have not just dropped into the gutter over the last 24-36, but have gone clear down into the sewers. Their QC has gone from abysmally bad to pretty much non-existent, and I fear that many formerly-lauded products are no longer up to snuff. That it’s only a matter of time before real-world usage reports start overwhelming the inertia of stellar prior impressions.

I know people in the local appliance repair industry, as well as in appliance sales. According to them, Samsung now accounts for more product issues within the first two years of ownership than all other brands combined. Including the cheap Chinese and Indian off-brands.

And that can’t be good.

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Stunning_Honeydew201 t1_j1omgfo wrote

I'm an appliance repair technician & have been for 10+ years & can confirm. It's so bad one big box store almost refused to sell them anymore. Samsung had to make some concessions on warranty stuff because the store was loosing a lot $$ on their extended warranty.

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SomewhatIntriguing t1_j1pzad2 wrote

Cool, I just thought we were talking about computer memory, not large appliances.

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rekabis t1_j1qn7be wrote

> I just thought we were talking about computer memory, not large appliances.

When a single company makes both, the company culture that allows one product line to rot into supremely unreliable crap is the same culture controlling the other as well. It’s only a matter of time.

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SapFireMC t1_j1sopd1 wrote

That's a slippery slope. So far, Samsung electronics are perfectly fine. Their appliance sector is a whole another thing.

Can you really not think of a single company that has a spectacular line of one type of product but also has a terrible line of other products? In fact, I'd say the vast majority of companies are like this, and I can't name a single company that has perfect SKU's all around

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gsoClarke t1_j1qmwql wrote

Apple had entered the chat.

Might you have any links to support those claims, Mac?

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rekabis t1_j1qo5tr wrote

> Apple had entered the chat.

Ah, yes. The company with a fraction of the issues of any other tech company in the same sectors. The only reason you hear more about Apple is because of how big they are, and how passionate their users are.

> Might you have any links to support those claims, Mac?

Failed to read where I clearly stated “I know people in the appliance repair industry”? That’s me clearly stating that it’s hearsay.

And failed to notice the follow-up comment from an actual appliance repair tech? That’s called corroborating evidence.

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MafiaMommaBruno t1_j1p7cqu wrote

Samsung has a hospital and people aren't dying from failing technology.

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