Heat is not solid, Unbound is. Also, the single player is too short, few actual races, the online is a mess and disorganized. Also, they locked cars behind EA Access, like Razor's car, that you can ride in only one mission and stop.

Also Fifa that manages to be worse than the year before, and the mass effect Trilogy, that recently jas been released free with ps plus, is quite the bug mess, and I say this as I'm currently playing it on ps5.

One nice game like Fallen Order can't make me forget that to play the full The Sims 4 experience I have to pay 500 euros on instant gaming, not even on steam or origin

And, don't forget, they killed an incredible number of ambitious studios, like Pandemic, Irrational Games, Bioware,...