Problem with CCA BTX: Only the left bud is playing music

Both buds are synced. The right pod can also play system sounds like "pairing" and "connected" no sweat. However, when I start playing music, only the left side plays.

I have tested it on multiple devices and saw the same result. I also made sure that the battery charge was not the problem by charging both pods. I also tried factory resetting the pods. I tried pairing only the right bud to the phone. All the same.

I'm worried that this is an internal problem with the device's circuitry. Anything I can do or should I go straight to warranty?