Submitted by pearcie1988 t3_zlp6pf in headphones
Tl;Dr, I ordered WAVS customs weeks ago and they have taken my money and disappeared off the planet. Are they just a scam?
Hi everyone,
I've seen a few posts on Reddit asking about WAVS customs over the years but very few people saying they have purchased a set. Having seen some positive reviews from the Worship Tutorials guys on YouTube and a few other streamers I decided to bite the bullet and buy myself a pair during the black Friday sales.
I ordered the quad balanced armature set and the wireless attachments at what I thought was a very good discount - just over $520AUD.
When I got to the order confirmed page I immediately noticed my address seemed to have gone in incorrectly so I decided to email the company straight away just to confirm they had the correct address. I heard nothing.
I waited a few days and emailed again to inform them that while I did receive the automated "order confirmed" email, I had not yet received the instructions on how to scan my ears. Still no response.
I waited another week and sent another email, this time to the email address that was advertised on their website, as it was different to the one on my order confirmation, asking what was going on with my order and if I could have an answer to my previous questions. No response.
We are now 3 weeks on and while they have my $520+, nobody can even respond to say "yes, we have your order but we are super backed up and it will be a while." I have no problem waiting. When I ordered them I assumed I wouldn't see them before January. I do have a problem with non existent customer service.
Does anyone have experience with these guys? Are they just a scam? I'm considering just calling my bank and trying to get the charge reversed and pulling the plug on these things altogether. That would be a real shame because bang for buck they seemed like a great option.
mqtpqt t1_j06n5rr wrote
the iems on their websites looks like renders