I have had nothing but positive experiences with Schiit. I had a Magni/Modi stack that lasted me 6 years (sold them with no issues). I’m currently running a Bifrost2 and a Freya with no issues (3 years). I also have had good experience with customer service, I bought a Valhalla2 and decided I didn’t like it (personal taste, the unit was fine), and after emailing them outside the return window, they still allows me to return it for a full refund.