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TheFrator t1_j4w9tx7 wrote

Reply to comment by TheOddestOfSocks in Audeze's headphones have some of the lowest quality of material I've seen and offers even worse after sales support by GreatStuffOnly

> That's seriously shows a lack of forethought... Or a distinct anti consumer design.

The pads are still replaceable albeit more of a pain to replace. They even wrote an article explaining why they glue on pads (article) but that doesn't explain why other companies can accomplish non-glued on pads while they can't / won't. Anyway I view it like some speaker manufactures really going on and on about how inert their speaker cabinets are.

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TheOddestOfSocks t1_j4wd5on wrote

Yea good point. If it's a deliberate design decision then I certainly don't have enough knowledge to debate that. As you said, I'm just basing my assumption on the competition successfully producing high end headphone with easily replaceable pads. It in itself isn't a major problem, its more what it might say about their processes, business model and/or customer care that concerns me.

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TheFrator t1_j4wefrn wrote

> It in itself isn't a major problem, its more what it might say about their processes, business model and/or customer care that concerns me.

Yeah and given OP's experience with one of their inexpensive products it seems like Audeze does more harm than good. Like what if OP gets a higher headphone budget and can afford something like an LCD-X and now they will automatically avoid it. Seems like a quick way to save $100 now but lose more in the future.

Anyway, my experience with Audeze CS has been solid but I'm a degenerate with an astronomically expensive headphone so their more inclined to help me.

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eskamobob1 t1_j50r5x2 wrote

I asked them this directly a while back and was told gluing pads actualy has a fair impact on the consistency of their cans. Their drivers rely on air loading significantly more than basicaly anyone else making cans right now, so the gluing makes sure they get consistent loading across production.

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TheFrator t1_j51dbgr wrote

Makes sense to me. Less variation means they can focus QA/QC on finer details.

As an Audeze and LCD-5 stan, the glued on pads talking point just gets old. I asked them for a new set of pads for my LCD-5 and they shipped out a pair for free. And they have videos on how to replace it. Just seems like a gripe that gets magnified because they're the only company that does it.

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