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bespectacled1007 OP t1_j9yns7y wrote

Reply to comment by jhstewa1023 in iphone 12 keeps crashing. need advice by bespectacled1007

Battery's max capacity at the moment is 78%.

By resetting do you mean to factory reset the phone?

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jhstewa1023 t1_j9ynvru wrote

Yes but with the battery being below 80% that’s likely what’s causing the issue.

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bespectacled1007 OP t1_j9yob3o wrote

Oh okay. What step can be done to improve the situation? Do you reckon I can take it to Apple to have it looked at? (Although I don't know what they can do about it?) Sorry but I'm not very familiar. And thanks ahead.

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