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cedarpangolin t1_ja1jnk4 wrote

So, since you cropped your screen shot and didn’t say in the title, is the device connected to the internet??

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thats0dd OP t1_ja1losy wrote

yes. it has never been off the wifi or off a charger when trying to update. i even forgot the wifi and reconnected it to see if anything would change but it didnt

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