Yeah that’s kind of a moronic move. People get their $20 Uber eats stolen all the time. Now you’re gonna try with $2000 in apple products? I’m surprised apple even offers it as a delivery option. Uber drives are part time and seem to have minimal repercussions. FedEx drivers and stuff that like full time job they’re risking by stealing.

Edit: looks like it was ordered from Apple Store so I can see part of the justification but I would still lean towards this being an Uber or Uber/Apple split responsibility.

If I ordered an iPhone from Bestbuy and it never arrived after being marked delivered by FedEx or something, I guess I would report it to BestBuy and expect them to figure it out with FedEx.