imazing t1_jd34138 wrote on March 21, 2023 at 2:27 PM

Reply to comment by GhostGhazi in iMazing: legit or not? by Weird-Ad1676

According to Apple an iPhone's average ownership is approximately 3 years. So someone could decide to purchase a single Device License for that time, and as they upgrade to a new iPhone simply top up with another device slot. That same user, knowing that they are considering replacing their current device in a near or certain future could alternatively cater for that, and purchase 2 Devices License from the get go.

It's actually very flexible, and a fair way of ensuring that the we, the software developers are getting paid for constantly maintaining the software and ensuring it works as intended in an ever changing Apple framework environment, while constantly adding features - besides FWIW: we haven't charged our users for a single version update since the release of iMazing 2 in 2016 thanks to this model.

PS: We understand misfortune can strike and are certainly not interested in profiting from such an event. If your Apple device is lost or broken, please contact our support team for assistance with your license.

GhostGhazi t1_jd3wvjb wrote on March 21, 2023 at 5:34 PM

It’s flexible for you, not for the customer.

When a person buys a new phone, it’s a new product. Your product is the same experience that they will have to pay multiple times for if they simply change their phone.

It is user hostile and gives the customer the impression that what they are buying already has an expiry date, and not in a good way.

Why don’t you have an option to provide X years of updates, and after that they will have to buy a new license for the latest capabilities and features? That’s more fair, since users won’t have to be punished for buying a new device.