Unable to send gifs through #images

Submitted by Total-Appointment857 t3_1256lfc in iphone

Hey all! I just upgraded to a new iPhone 14 Pro today - woooooohooo! Loving it so far, but the strangest bug is happening.

So, I send a lot of gifs… like a lot. BUT on my new phone I cannot send or receive gifs on iMessage. I can search the #images app, but they won’t send. (My motion blur assist is off, and I have uninstalled and re-installed #images).

Any advice?

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Interactive_CD-ROM t1_je3ukmy wrote

See if the issue occurs when using a different GIF provider.

The #images feature is Apple’s built-in app for sending GIFs. There are others available in the App Store (I use GIPHY when I want a wider selection of GIFs than what Apple provides).

https://apps.apple.com/us/app/giphy-the-gif-search-engine/id974748812?app=messages

If the issue occurs when sending from there, then it may be an issue with sending media in texts—maybe try sending a photo or video to see if those fail as well.

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Interactive_CD-ROM t1_je3w92e wrote

Replying to Total-Appointment857 (#2,440,111)

Your screenshot is of an iMessage group chat.

You may want to see it the issue occurs when sending media (of any kind: gif, pictures, videos) to an individual instead of a group.

Outside of that, I’d just suggest following basic troubleshooting tips. Try shutting down your iPhone and powering it back on. Check to make sure it has a solid internet connection (via cellular or Wi-Fi). Are people able to send media to you? Do you have any other Apple devices (like an iPad or Mac) to see if you can send media from there? If so, then you know it’s something specific to your device.

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