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infinityandbeyond75 t1_je6vil1 wrote

This is to hold funds in case you don’t return the broken device. As long as it says pending you’re fine.

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cassette_sunday OP t1_je6wc66 wrote

However, support told me the payment wss never credited to the dispatch team. I believe because I noticed once I paid, I didn't receive a repair ID number via email or even a transaction Apple email.

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